Privacy Policy

What we collect

Details you give us in our forms: your name, organisation, email, phone number, preferred contact method, project brief, chosen package and add-ons, and any links or files you share.

Booking details: the date, time and topic of a call you request.

Basic technical data our hosting provider records, such as IP address, browser type and pages requested, used to keep the site secure and working.

We do not take card or bank details on this website. Payment is handled later through an invoice or a payment provider's secure link.

How we use it

To reply to you, confirm scope, send quotes and invoices, deliver the work you order, and support you afterwards.

To keep records we are required to keep for tax and accounting.

We do not sell your information, and we do not use your project details for anything other than your project.

Cookies and advertising pixels

The site works without any tracking cookies. Your form drafts may be kept in your own browser so you don't lose them.

If we switch on advertising or analytics tools (such as Meta Pixel, Google tag or TikTok Pixel), you will see a cookie notice first. Those tools load only if you choose Accept, and you can change your choice by clearing this site's data in your browser.

Who we share it with

Service providers that help us run the business, such as email, hosting, form handling, scheduling and payment providers, only as needed to provide the service.

Authorities, if the law requires it.

For security testing work, findings and reports are shared only with you and the people you name.

How long we keep it

Enquiries that don't become projects: up to 24 months. Project and billing records: as long as the law requires. You can ask us to delete your data sooner where the law allows.

Your rights

Depending on where you live, you can ask to see, correct, export or delete your data, or object to how we use it. Email us and we will reply within 30 days. You can also complain to your local data protection authority.

Security

We use encrypted connections and limit access to the people working on your project. No system is completely secure, so please don't send passwords or secret keys through our forms; we will arrange a safe way to share them.

Changes

We will update this page if our practices change and show the new date at the top.